Raja Yoga Wellness School Policies and Terms & Conditions.
Anti-Harassment
Our yoga school has a zero-tolerance policy for any form of harassment, including but not limited to verbal, physical, and sexual harassment. We encourage immediate reporting to a teacher or staff member, and will investigate each incident thoroughly. We will take appropriate action to prevent future incidents, including termination of membership or employment.
We are committed to creating a safe and welcoming space for all who come to our yoga school. We believe that everyone has the right to practice yoga free from harassment and discrimination.
Attendance Policy
Our attendance policy requires regular attendance for all classes, workshops, and events. Students are expected to arrive on time, stay for the full duration, and inform their teacher in advance if they need to miss a class. At our school, we have a comprehensive attendance policy to ensure that trainees meet the required hours in order to receive a certificate and register with Yoga Alliance. The policy includes the following guidelines:
1. Attendance Monitoring and Documentation: We maintain a system to monitor and document trainee attendance throughout the training program via sign-in sheets.
2. Makeup Hours for Missed Attendance: We understand that unforeseen circumstances may cause trainees to miss some hours. In such cases, we offer opportunities for trainees to make up missed hours through additional sessions or alternative arrangements.
3. Guidelines for Makeup Hours: Trainees are required to inform the school in advance if they anticipate missing any hours. Upon notification, we work closely with trainees to develop an individualized plan to make up for the missed hours. The number of makeup hours allowed is subject to certain guidelines, which will be communicated to the trainees.
4. Notice and Documentation of Missed Hours: Trainees are expected to provide information to the school regarding any anticipated absence or inability to attend scheduled training hours.
5. Maximum Allowable Makeup Hours: Trainees are allowed to make up a maximum of 10 hours or 2 days of missed attendance. This guideline enables trainees to compensate for any unforeseen absences while still maintaining the overall structure and coherence of the training. The specific limit will be communicated to trainees in accordance with the guidelines set by Yoga Alliance and our internal policies.
By implementing these guidelines and procedures, our school aims to maintain accurate attendance records, facilitate makeup sessions for missed hours, and support trainees in fulfilling the requirements for certification and registration with Yoga Alliance.
Code of Conduct
Our yoga school upholds a code of conduct that emphasizes respect for oneself, others, and the space. This includes arriving on time, practicing non-judgment, being mindful of personal hygiene, and following the teacher’s instructions. Any disruptive behavior or harassment is not tolerated, and consequences may follow.
Grievance Policy
Our yoga school has a grievance policy that encourages students and staff to communicate any complaints or concerns in a timely and respectful manner. The policy outlines the steps for filing a grievance, including contacting the teacher or director, and provides a fair and objective process for resolution.
Refund Policy
Our yoga school has a strict no-refund policy for booking amounts. Once a booking is confirmed, the amount paid is non-refundable and non-transferable to other programs, classes, or events. We apologize for any inconvenience this may cause and encourage students to carefully consider their booking before making payment. However, in case of some critical conditions, we can shift the course program in a financial calendar year. The Calendar Year is from April to March.
Anti-Retaliation Policy
At our yoga school, we are fully committed to maintaining a safe and comfortable environment for everyone involved. We have a zero-tolerance policy for retaliation, ensuring that individuals can report violations of our code of conduct and anti-harassment policies without fear of any repercussions. We prioritize the protection and well-being of those who come forward to share their concerns or experiences, and we will take every necessary step to ensure their safety, confidentiality, and support throughout the process. Your trust and confidence in our commitment to addressing any issues are of utmost importance to us.
Privacy Policy
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.